Jessica T. Le, MA MSA EA, Director of Financial Operations
After having retired from practicing therapy for 25 years, Jessica is currently the accountant for the practice. She received her Master's degree in Accounting in 2013. She became an Enrolled Agent in 2014, and became Financial Director for the practice in 2015. Additionally, Jessica handles all insurance claims and insurance contracts, and is responsible for all patient accounts. Jessica manages the practice website, the Facebook page, the Twitter feed, and our blog. If you have any suggestions, she would gladly receive them.
Jessica loves food, yarn, sparkly things, yarn, Netflix, yarn, anime, and more yarn. Her two children are the light of her life.
Trent Kouri, BSA
Trent is our Billing Assistant. If you have any questions about your account, Trent will answer them. If you have other questions, Trent might be able to answer them as well because he is brilliant.
Trent recently graduated from Eureka College with a Bachelor's in Accounting. He hopes to achieve a Master's degree in accounting in the next few years, become a CPA, and take over the world! In his spare time, he likes to play computer games and spend time with his wife.
Jill is our New Patients/Intake Coordinator. Jill will take good care of you when you call to request psychological testing or psychotherapy services. Jill will contact your insurance to ensure we are in your network and connect you with the best therapist for your needs. Jill works hard to set you an appointment within 24-48 hours of your initial request. Insurance or no insurance, you will see a therapist as soon as possible.
Before she came to us, Jill taught 5th and 6th grades for 8 years. She raised four children and has three grandchildren. Jill teaches Sunday school for 4 year-olds and plays the flute in the church symphonic winds. Jill likes to read, do jigsaw puzzles, and garden. On breaks, you will often find Jill reading in the warm sunshine. Jill has been with our practice since 2010.
Jennifer is our daytime front office receptionist. She comes to us with many years of experience, and we are lucky to have her on our staff. Jennifer is warm and friendly, and she will always treat with you with respect and professionalism. Jennifer has a heart for people, and you will see that come through when you greet her at the front window or speak with her on the phone.
Jennifer and her husband enjoy their two children and all their various activities.
Gabrielle is our evening receptionist. She is proficient and professional as well as fun and friendly. We are pleased to have Gabrielle take care of our clients because we know she will treat them well.
Gabrielle is currently enrolled in Illinois Central College. She is a full time student majoring in Child Psychology. She has a passion for young children and infants. She is currently a live-in Nanny to a four year old little girl and has been nannying children for the past six years. Gabrielle likes to stay busy and in her free time she enjoys being social and making people laugh.